Give every member a straightforward way to contact your team. Keep requests organized with custom panels, buttons, and automated responses.
Think about what your members need from ticket management. Decide who on your team will maintain the setup, and choose where the feature belongs in your server.
Use the original Pryn dashboard for the current bot settings. The playground on this website is a local demonstration of the experience.
Open your dashboardBuild a ticket panel that tells members what your team can help with and how to open a request.
Give each request a place of its own, so support does not disappear into a busy general chat.
Use automated responses to greet the member and explain what information your team needs next.
Explore the sample server in the playground. Send messages, switch channels, and try the ticket management preview without changing a live Discord server.
A little clarity before you get started.
Still need a hand?Explain what the support channel is for, what information members should include, and when your team usually responds. Keep the message short enough to scan.
Yes. Use the interactive preview on this page to open and close a sample ticket. It is a website demonstration and does not create a Discord channel.
Bring your people together. Give them a place to belong.
Pryn