Home SupportYOU DON’T HAVE TO FIGURE IT OUT ALONE

A helping hand.
When you need one.

Find a guide, explore a feature, or join the Pryn support community.
Choose the best next step for what you’re working on.

START HERE

New to Pryn?

Go from your first invite to a welcome, a support panel, and a plan for your server.

Read the getting started guide
TALK IT THROUGH

Ask the community.

Join the Pryn support server for help with the bot and conversations about your setup.

Open the support server
THE PRODUCT DETAILS

Find the specifics.

Open the original documentation for the current bot’s settings, options, and behaviour.

Original documentation
MAKE YOUR NEXT MESSAGE USEFUL

Good context.
Better help.

A clear description makes it easier for someone
to understand what is happening.

BEFORE YOU ASK
  1. 01
    What were you trying to do?

    Mention the feature and the result you expected.

  2. 02
    What happened instead?

    Include any relevant, non-sensitive error message.

  3. 03
    What have you already tried?

    A short list saves everyone a little time.

Keep passwords, tokens, and private credentials out of support messages.
GOOD QUESTIONS

A few things you might be wondering.

A little clarity before you get started.

Still need a hand?
My server is not appearing when I invite the bot.

Check that you are using the correct Discord account and that you have permission to add apps to the server. Discord decides which servers appear on its authorization screen.

Where do I change the bot settings?

Open the dashboard on the original Pryn website and select your server. The demonstrations on this website do not change your live Discord setup.

The feature preview works here. Why has nothing changed in Discord?

The ticket, embed, welcome, and leveling previews are local demonstrations. Use the Pryn dashboard to configure your actual server.

Where can I see the custom error page?

Visit The lost page from the footer. The custom 404 page also appears for addresses on this site that do not exist.

YOUR COMMUNITY. YOUR NEXT CHAPTER.

One invite.
A world of possibilities.

Bring your people together. Give them a place to belong.